Many banks provide the facility to complete the KYC process through video calling. Now you can also take health insurance through video calling.
From ICICI Lombard General Insurance, the leading private sector general insurance company in India, people will now be able to buy health insurance through video calling.
To take health insurance, customers will have to visit the company’s official website, make a video call or book a slot for it. The purpose of this facility is to provide a better experience to the customers by following the rules like social distance amid the Corona epidemic (Covid-19).
ICICI Lombard General Insurance is the first company in India to offer health insurance through video calling. Talking about this initiative, Vivek Narayanan, Digital – Chief Business Officer, ICICI Lombard said that due to Kovid-19, awareness about health insurance has increased among the people. This service of ours is getting good response from the people.
He said that 3 times more customers are connecting with insurance company representatives through video calls as compared to audio calls. This is creating a better rapport between the insurance agents and the customers.
Vivek Narayanan says that customers are loving this experience. We believe that this initiative will mark a paradigm shift in the way customers buy health insurance going forward.
You can apply like this
Customers can take advantage of this service by visiting the company’s website and filling in the information of their preferred plan. After this, to talk through video call, click on Connect Now or Book your Slot.
Through video call, customers can get detailed information about their plan from the company. The company has already contacted thousands of customers across India through video calls.
This initiative will make it easier for the customers to understand what is their need and what is better for them. The ICICI Lombard website acts as a one-stop shop for customer’s health and wellness.
